Terms of use

These Terms of Use form the agreement between you ("the Customer") and Traveltech lab Inc.("We" or "the Company") for using our equipment (meaning every physical products we provide) and they apply for all free products, purchases and rentals.
Please read carefully as they affect your legal rights and obligations. We reserve the right to amend these terms of use at any time, and such changes will go into effect on the day they are made.


The Company provides services for customers who are at least 13 years of age on condition that they agree on the Terms of Use.

Use of Equipment

All products must be used for legitimate and legal purposes. We will terminate the contract if the customer fails to do so.

We require you to exercise reasonable care in the use of our equipment, and handle all the equipment in accordance with the instruction we provide. Furthermore, you agree that you will not make any modifications, repairs or damage to all the equipment and that you are fully responsible and compensate if any of those is done.

Returns (for rental product)

The Customer is required to proceed to return the equipment no later than midnight on the last day of the rental period and the package should be postmarked on that day or the day after.

機The equipment must be returned in a good working condition otherwise it will result in compensation.

In case that you have lost the package for return we provide, you take responsibility to find an alternative way to return it and pay for it.

Ownership of Equipment

By using our service, you agree and acknowledge that you will acquire no rights in the Equipment and that the Company retain all ownership of the Equipment, including but not limited to user guides and accessories.

Loss and Damage

All customers are required to report any loss or damage caused during the rental period to the Company immediately and follow instructions given afterwards.

Usage Period

The usage period varies depending on the product, and the installation date is the start date.


By accepting this Terms of Use, you agree to indemnify defend, our officers, directors, employees, representatives, agents and other customers against any and all claims, demands, losses, costs or expenses, including but not limited to attorney's fees, in any way connected with a breach of the agreement of this Terms of Use.

Governing Law

This agreement is governed under Japanese law and all disputes shall be filed and preceded according to Japanese legal system.


  • Our SIM card is for data only (Internet only).
  • SMS (Short message service) is not supported.
  • Coverage is not supported outside of Japan.
  • We do not hold any responsibility for the loss or theft of SIM cards.


After you have finished using the SIM card, please put it in the enclosed return envelope and drop it into a postbox.